FAQ

 

where are you located? When are you open?

3562 Chicago Dr SW
Grandville, MI 49418-2928

We are on Chicago Dr. in Grandville, MI in between Wilson Ave and Ivanrest Ave - right next to the Grandvilla Restaurants.

Our normal hours are:

Monday - Saturday: 11AM to 8 PM
Sunday: Noon to 5PM


What is your MEDIA RETURN policy?

We stand behind what we sell! All LP’s and CD’s are visually graded, sleeved and priced before hitting the shelves. Got a bad one? Bring it back and we’ll do our best to make it right.

 

What is your equipment return policy?

All vintage audio gear is tested and serviced (if necessary). Due to the age of vintage audio equipment, things can happen - and we understand that. Did something go wrong? Don’t like the way it sounds? Doesn’t fit on your shelf right? Bring it back within 30 days and either try something else or get your money back.


Do you do repairs? can you fix my stereo?

We service turntables in house, every day! We specialize in turntables from the 1960’s and on.
If you need speakers or pro-audio gear repaired, contact Dekkm Productions, who have a shop just upstairs from us! We recommend Teerman’s in Holland MI for all other audio equipment repairs.


can you transfer my album / movie to cd or dvd?

We surely can! Contact the store for pricing information.

We are set up to transfer vinyl records (33, 45 and 78 RPM), cassette tapes, VHS cassettes and most reel tapes. However, you must own the album or movie - we cannot copy our store stock.

 

Do you have a particular album in stock? can you ship it to me?

Maybe! Give us a call at 616.531.6578 - we can check while you wait and get you a shipping quote you’d prefer to have it delivered to you.


do you have live bands play in store? how can i book my band?

Sometimes! We usually have bands play our space on Record Store Day (April and November) and some select other dates throughout the year. If you’re interested, head over to our contact page and someone will be in touch.